Frequently Asked Questions
Discover everything you need to know about our fine jewelry collections and services.
How can I be sure of the authenticity of my jewelry?
Every Pasquale Bruni creation is accompanied by a Certificate of Authenticity, which guarantees the quality of the materials, the origin of the gemstones, and the artisanal craftsmanship of the piece.
What are your shipping methods and estimated delivery times?
We offer secure, insured international shipping. Orders are typically processed within 2-3 business days, with delivery taking between 3 to 7 business days depending on your location.
Can I return or exchange my purchase?
Yes, we accept returns and exchanges within 14 days of delivery, provided the jewelry is in its original condition, unworn, and includes all original packaging and security tags.
Does Pasquale Bruni offer repair and maintenance services?
We provide comprehensive after-sales services, including professional cleaning, polishing, and stone tightening. We recommend an annual check-up to ensure the longevity of your fine jewelry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure bank wire transfers for high-value transactions.
Is it possible to request a custom size for a ring?
Many of our rings can be resized or ordered in specific sizes. Please contact our concierge service or visit a boutique to discuss customization options for your chosen design.